- Qtech-Sol USA offers Clinical Research / Trials, Pharmacovigilance, Drug Safety, Clinical Data Management, Clinical SAS Programming and Healthcare BA Training Programs

Qtech-Sol Prof Dev Center

Privacy Policy and GDPR Compliance – United States

 

Privacy Policy

At Qtech-Sol Prof Dev Center, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or use our applications.

We comply with applicable data privacy regulations, including the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and other U.S. state and federal privacy laws.

What Personal Information Do We Collect?

We collect various types of personal data from users who visit our website, including:

  1. Contact Information: Name, email address, mailing address, phone number.
  2. Financial Information: Payment details, credit card information for transactions.
  3. Educational Information: Details related to education, certifications, or skills for professional services.
  4. Browsing Information: IP addresses, cookies, browser type, and usage data for site functionality.
  5. Other relevant details to enhance your experience on our website or when availing services.

This information helps us to provide you with the best possible service and user experience.

When Do We Collect Information?

We collect information from you when:

  1. You register on our site, place an order, or fill out a form.
  2. You interact with live chat services or participate in surveys.
  3. You enter information on the site in response to ads or marketing communication.
  4. You submit inquiries, subscribe to newsletters, or engage in promotional activities.

This ensures that we can tailor our services, products, and interactions to meet your needs effectively.

How Do We Use Your Information?

We use the collected information for various purposes, including:

  1. To personalize your experience and deliver content tailored to your preferences.
  2. To process your transactions efficiently and securely.
  3. To improve our website, applications, and services by analyzing user behavior and feedback.
  4. To manage promotions, contests, surveys, and other interactive features.
  5. To send periodic communications related to your orders, inquiries, or promotional activities.

Our goal is to use your information to enhance your experience with Qtech-Sol Prof Dev Center while ensuring that it is done securely and in a privacy-conscious manner.

How Do We Protect Your Information?

We take the security of your personal information very seriously. Our website employs:

  1. Regular security scans to identify and mitigate vulnerabilities.
  2. Secure Socket Layer (SSL) technology for encrypting sensitive data, especially financial transactions.
  3. Restricted access to personal data, only accessible by authorized personnel under strict confidentiality agreements.
  4. Secure payment gateways to process transactions, ensuring that sensitive data is never stored on our servers.

In addition to these measures, we conduct regular audits to ensure that our systems comply with the latest security standards.

Use of Cookies

Cookies are essential for enhancing the user experience on our site. We use cookies to:

  1. Remember and process the items in your shopping cart.
  2. Save user preferences for future visits, providing a more personalized experience.
  3. Track and analyze site traffic to optimize our services and improve user interactions.

You can choose to disable cookies in your browser settings, although this may limit some functionality on our site.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without providing advance notice. However, we may share information with trusted third-party service providers who assist us in operating our website, managing business operations, or serving our users, provided they maintain the confidentiality of your information.

We may also disclose your information when legally required or to enforce our site policies or protect the rights, property, or safety of others.

Third-Party Links

Our website may contain links to third-party websites. These websites have separate and independent privacy policies, and we are not responsible for the content or practices of these linked sites. Nonetheless, we aim to protect the integrity of our site and welcome feedback about these third-party links.

India Privacy Policy (IT Act and PDP Compliance)

IT Act Overview

The Information Technology Act (IT Act) in India governs the collection, processing, and handling of sensitive personal data or information (SPDI). As per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, Qtech-Sol Prof Dev Center adheres to the following principles for Indian users.

Sensitive Personal Data or Information (SPDI)

Under the IT Act, Sensitive Personal Data or Information (SPDI) includes but is not limited to:

  1. Passwords
  2. Financial information such as bank account, credit card, debit card details
  3. Physical, physiological, and mental health conditions
  4. Sexual orientation
  5. Medical records and history
  6. Biometric information
  7. Any detail relating to the above categories as provided to a body corporate for providing services.

Consent Requirement

In accordance with Indian laws, we seek explicit consent from users for collecting and processing SPDI. Users have the right to withdraw consent at any point, and we provide full transparency about the purposes for which their personal data will be used.

How We Collect and Use Data in India

We may collect personal information such as name, email, contact number, payment information, and educational details when users interact with our website. The data is used for:

  1. Processing transactions
  2. Offering personalized services
  3. Responding to inquiries or requests
  4. Enhancing user experience

Security Measures

We implement appropriate security practices and procedures as required under the IT Act to protect your personal data. This includes:

  1. Encryption of sensitive personal data (e.g., financial information) using Secure Socket Layer (SSL) technology.
  2. Access control and secure data storage.
  3. Adherence to IS/ISO/IEC 27001 standards as required for data security in India.

Disclosure of SPDI

We do not disclose users’ SPDI to any third party without prior consent unless required by law or for fulfilling a legal obligation. Users’ SPDI may be shared with service providers, provided they maintain appropriate security measures and adhere to confidentiality obligations.

Grievance Redressal

As required by Indian law, we have designated a Grievance Officer who can be contacted at privacy@qtech-solutions.com for addressing complaints or inquiries related to the handling of personal data. Any grievances will be resolved within 30 days.

Sensitive Personal Data or Information (SPDI)

Under the IT Act, Sensitive Personal Data or Information (SPDI) includes the following:

  1. Passwords
  2. Financial information such as credit card or debit card details, bank account information
  3. Physical, physiological, and mental health conditions
  4. Sexual orientation
  5. Medical records and history
  6. Biometric information

We ensure that all SPDI is handled with the utmost care and secured in compliance with the IT Act’s regulations.

Consent Requirement

In accordance with Indian laws, we seek explicit consent from users for collecting and processing SPDI. Users have the right to withdraw consent at any point, and we provide full transparency about the purposes for which their personal data will be used.

Security Measures

We implement appropriate security practices and procedures as required under the IT Act to protect your personal data. This includes:

  1. Encryption of sensitive personal data (e.g., financial information) using Secure Socket Layer (SSL) technology.
  2. Access control and secure data storage.
  3. Adherence to IS/ISO/IEC 27001 standards as required for data security in India.

Disclosure of SPDI

We do not disclose users’ SPDI to any third party without prior consent unless required by law or for fulfilling a legal obligation. Users’ SPDI may be shared with service providers, provided they maintain appropriate security measures and adhere to confidentiality obligations.

Grievance Redressal

As required by Indian law, we have designated a Grievance Officer who can be contacted at privacy@qtech-solutions.com for addressing complaints or inquiries related to the handling of personal data. Any grievances will be resolved within 30 days.

GDPR Compliance

Qtech-Sol Prof Dev Center is committed to ensuring that your personal data is processed in compliance with the General Data Protection Regulation (GDPR). Our GDPR compliance ensures that:

  1. Data is processed lawfully, fairly, and transparently.
  2. We collect data only for legitimate purposes and limit its use to those purposes.
  3. We minimize the amount of data collected to what is strictly necessary.
  4. We ensure that data is accurate and kept up to date.
  5. We retain data for only as long as necessary to fulfill the purposes for which it was collected.
  6. We secure personal data using appropriate technical and organizational measures.

Under the GDPR, users have the following rights:

  1. The right to access their personal data and obtain a copy of it.
  2. The right to request rectification of inaccurate or incomplete data.
  3. The right to request the erasure of their personal data in certain circumstances.
  4. The right to restrict processing of their personal data.
  5. The right to object to the processing of their personal data for direct marketing or other purposes.
  6. The right to data portability.
  7. The right to withdraw consent at any time.

Users who wish to exercise any of these rights can contact us at qpdc@qtech-solutions.com,

We will respond to such requests within 30 days, in accordance with GDPR regulations.